Contact Us
Get In Touch
Have a question about an order, need help choosing the right product, or want to discuss a trade account? We're here to help.
Email Us
The quickest way to reach us is by email. We aim to respond to all enquiries within 1 business day.
General Enquiries & Orders: info@glazingsuppliesdirect.co.uk
Trade & B2B Accounts
If you're a window installer, glazier, or construction professional looking to set up a trade account with volume pricing, please email us or complete our B2B registration form.
Order Queries
For questions about an existing order — tracking, delivery, returns, or exchanges — please include your order number in your message and we'll get back to you promptly.
Business Hours
Monday – Friday: 8:00am – 5:30pm
Saturday: Closed
Sunday: Closed
We process and dispatch orders Monday to Friday. Orders placed over the weekend will be picked and dispatched on the next business day.
Returns & Refunds
We want you to be completely satisfied with your purchase. If you need to return an item, please contact us within 30 days of delivery and we'll arrange a hassle-free return or exchange.